Questions about Support

Henry County Family Court

What is a IV-D application?

The Child Support Enforcement Agency (CSEA)† is required to provide support enforcement program services in cases for which it has administrative responsibility.  A signed IV-D application allows the CSEA to provide a broader range of enforcement services in child support cases than the collection and distribution of payments.  These services include parent location, establishment of parentage, federal tax refund intercept, withholding of unemployment compensation, establishment and modification of court orders, among others.

What documents can be used to verify income for child support purposes?

Usually some evidence in written form is needed for the Court to issue a child support order.  This evidence could be a pay stub, tax return, financial statement, or W-2 wage and tax statement.

How can I get my child support amount changed?

A parent may request a modification of a child support order by contacting the Henry County Child Support Enforcement Agency (CSEA) or by filing a motion in the Family† Court.  There is no cost to request a modification review by the CSEA. 

Can I pay child support and spousal support to my former spouse directly?

Ohio law requires that child support be paid through the Henry County Child Support Enforcement Agency .  Neither the Court nor the parties can waive this requirement.  Child support that is not paid through the CSEA is presumed to be a gift. 
The Court may allow spousal support to be paid directly if there are no minor children and the parties agree. 
Some of the advantages of paying through the CSEA are a permanent record of payments is kept, and non-payment triggers automatic enforcement actions by the Support Enforcement Tracking System (SETS). 

What is the difference between the Family Court and the Henry County Child Support Enforcement Agency?

The Court is part of the judiciary.  The CSEA is an administrative agency under the executive branch of government established for the purpose of collecting financial support for children.  The Court does not keep track of or send support checks.

How do I obtain the CSEA payment records in my case?

Certified copies of the payment history in your case are available by:

 Phone: (419) 592-4633

 Fax: (419) 592-7433

 Email: 

 Walk-in: 

The following information must be included in the request:  SETS number, Family Court case number, your name, address and telephone number, and the specific time period for the payment history. These requests are generally processed within five business days.  CSEA records are confidential and available only to parents or their designated legal representative.

Automated child support payment information is available by calling the SETS toll-free number (800) 860-2555.  This information includes the amount of the last payment, the date the last payment was processed, and the total balance due on the case.  Payment information is also online at
http://jfs.ohio.gov/ocs

How do I pay child support before the income withholding order on my employer takes effect?

You may begin making payments by sending a personal or certified check to: Ohio Child Support Payment Central, P.O. Box 182372, Columbus, Ohio 43218-2372. You must provide your name, Social Security Number, Family Court case number, and your SETS number.  The SETS number is a ten digit number that begins with the number 7.  Your Domestic Relations Case number can be found on your judgment entry.  
If you do not know your SETS number or Family Court case number, contact the Child Support Enforcement Agency.

What do I do if my former spouse is not paying his/her share of the medical bills?

Each parentís responsibility for uncovered health care expenses should be stated in the decree or other court order.  Often, the parentsí responsibility is expressed as a percentage.  Failure to obey the order can be considered contempt of court. 
You may file a motion asking that your former spouse be found in contempt.  The motion must contain a list of all the health care bills you accuse your former spouse of not paying.  Before filing such a motion you must present your former spouse copies of the bills.  Many people do not keep accurate records of all the bills incurred, for each child, for each year, and how much of the bill was covered by insurance.  This information is necessary if you intend to bring the matter to the attention of the Court by filing a motion.  If the bills cover several years this may involve pulling together a great deal of paperwork.  You must be able to explain how much you are owed and be able to justify that number.  The Forms section contains a chart that can be useful in helping parents keep track of the bills.   

How do I get child support if I havenít filed for divorce yet?

If you and your spouse have separated but have not started a legal action yet, contact the Child Support Enforcement Agency.  The CSEA can help you establish a support order.    

How do I stop my child support order for my eighteen-year-old?

Most court orders require that child support be paid until the child reaches age eighteen and graduates from or no longer attends high school on a full time basis, whichever occurs last. 
Contact the Child Support Enforcement Agency.  The CSEA will investigate to determine if all obligations have been met and make a recommendation that the order terminate or that support continue if there are arrearages owed.
Alternatively, you may file a Motion to Terminate Support with the Court.